Refund policy
There are three ways to get your money back.
1. Changed your mind? 7 days
You can get a full refund within 7 days of purchase if you’ve used less than 10% of the questions.
2. Pass-or-refund guarantee
If you fail your FAA test after studying with us, you can claim a refund under our guarantee, as long as these conditions are met:
Pass-or-refund guarantee: the conditions
- It applies to each test in your order, on your first attempt only, with one full refund per order.
- Before your test date, you must finish at least 90% of that test’s practice questions and score 80% or higher on at least 3 of its timed mock exams.
- You must upload your FAA test score report within 30 days of the failed test.
- During the early-buyer period, it covers the General test only, until Airframe and Powerplant launch.
How to make a guarantee claim.
3. Early bundle buyers: February 28, 2027 delivery promise
If you bought the three-test bundle during the early-buyer period and Airframe and Powerplant are not delivered by February 28, 2027, you get a full refund of the bundle.
How to ask for a refund
Email [email protected] from the email address you bought with. Refunds go back through the payment provider you paid with, to the same payment method.